Privacy Policy

Last Updated: January 2026

Introduction

Welcome to 88b8. We are committed to protecting the privacy and personal data of every player who uses our online casino and sports betting platform. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the steps we take to keep it secure. By accessing or using 88b8, you agree to the practices described in this document.

This policy applies to all users of the 88b8 platform, including visitors, registered members, and active players across Bangladesh — whether you are based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or anywhere else in the country. We encourage you to read this policy carefully before creating an account or depositing funds.

Information We Collect

To deliver a safe, personalised, and fully functional betting and gaming experience, 88b8 collects several categories of information from its users. This includes data you provide to us directly, data generated through your use of the platform, and data we may receive from trusted third-party service providers.

• Registration and account data: full name, date of birth, email address, mobile number, and account credentials.
• Identity verification documents: national identity card, passport, or other government-issued photo ID required for KYC compliance.
• Financial data: payment method details (bKash, Nagad, Rocket, Upay), transaction history, deposit and withdrawal records.
• Technical and device data: IP address, browser type, operating system, device identifiers, and session activity logs.
• Behavioural data: games played, bets placed, bonus usage, preferred sports such as cricket and kabaddi, and session duration.
• Communication data: messages submitted through our support channels, complaint records, and feedback you voluntarily provide.

How We Use Your Information

88b8 uses the personal data we collect solely for legitimate, clearly defined purposes. We do not use your data for any purpose that is not consistent with the reasons stated below:

• Account creation, authentication, and ongoing account management throughout your time as an 88b8 member.
• Processing deposits and withdrawals securely via bKash, Nagad, Rocket, and other supported payment channels in Bangladeshi Taka.
• Verifying your identity to comply with responsible gaming standards and to prevent fraud, money laundering, and underage gambling.
• Delivering customer support, responding to queries, resolving disputes, and improving the quality of our service.
• Sending you relevant promotional communications, bonus updates, and platform announcements — where you have given us your consent to do so.

Cookies and Tracking Technologies

88b8 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us remember your preferences, maintain your session, and analyse how different parts of the site are used. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

You may configure your browser settings to refuse cookies or to be notified when a cookie is being set. However, please note that disabling certain cookies may affect the functionality of the 88b8 platform — for example, you may be unable to remain logged in or to access certain game features. By continuing to use the platform without adjusting your browser settings, you consent to our use of cookies as described here.

Data Sharing and Disclosure

88b8 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We will only share your information in the following limited and clearly defined circumstances:

• Payment processors and financial institutions: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and partner banks such as Dutch-Bangla Bank or City Bank.
• Technology and platform service providers: companies that assist us in hosting, security monitoring, fraud detection, and platform analytics — all bound by strict data processing agreements.
• Legal and regulatory authorities: where required by applicable law, court order, or to prevent or investigate suspected fraud, money laundering, or other illegal activities.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of 88b8's business assets, your data may be transferred as part of that transaction, subject to the same privacy protections.

Data Retention

88b8 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including the provision of our services, maintenance of financial records, compliance with legal obligations, and resolution of any disputes. In practice, account and transaction records are typically retained for a minimum period after account closure to satisfy standard record-keeping requirements.

When your data is no longer required, we take appropriate steps to securely delete or anonymise it so that it can no longer be associated with you as an individual. If you would like to request deletion of your account data, please contact our support team at [email protected].

Your Rights as a User

88b8 respects your rights over your personal data. As a registered user of our platform, you have the right to:

• Access: request a copy of the personal data 88b8 holds about you at any time.
• Correction: ask us to correct any inaccurate or incomplete information we hold about you.
• Deletion: request that we erase your personal data, subject to any legal obligations that require us to retain certain records.
• Objection and restriction: object to or request that we limit certain processing activities, particularly where processing is based on our legitimate interests.

Security of Your Data

The security of your personal data is a core priority at 88b8. We implement industry-standard technical and organisational measures to protect your information against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL encryption across all data transmissions, secure server infrastructure, access controls limiting which staff can view your data, and regular security audits.

While we take every reasonable precaution, no system is completely impervious to security threats. In the unlikely event of a data breach that affects your rights or freedoms, we will notify affected users and take immediate steps to contain and remediate the breach in accordance with our internal incident response procedures.

Third-Party Links and Services

The 88b8 platform integrates with a range of third-party service providers to deliver a complete gaming experience. These may include game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. While we select our partners carefully and require them to maintain appropriate data security standards, please note that:

• Each third-party provider operates under its own privacy policy and data practices. We encourage you to review the relevant policies before engaging with their content.
• 88b8 is not responsible for the data collection or privacy practices of any external provider linked to or embedded within the platform.
• Payment service providers such as bKash, Nagad, and Rocket are independent entities and your transactions with them are subject to their own terms and privacy policies.
• We may update our list of third-party service integrations from time to time as we add new games, features, or payment options. Material changes will be communicated through this Privacy Policy.

Children and Minors

88b8 is strictly an adults-only platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been submitted by or on behalf of a minor, we will delete that information immediately and close the relevant account. Parents and guardians are encouraged to use available parental control tools and to supervise any online activities that involve gambling or age-restricted content.

Changes to This Privacy Policy

88b8 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users by email or via an in-platform notice. Your continued use of 88b8 following any such update constitutes your acceptance of the revised policy. We recommend checking this page periodically to remain informed of any changes.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that 88b8 holds about you, please reach out to our dedicated support team. We aim to respond to all enquiries within a reasonable timeframe.

Our support email address is [email protected]. We do not accept postal correspondence. All enquiries submitted through our support channel will be handled confidentially and in accordance with this Privacy Policy.